Before you contact us, please do the following:
Be sure that you're doing everything right. We all make mistakes sometimes: be attentive.
Look at the Help file: it may already contain an answer to your question.
Visit Maple home page in the Internet at http://www.crystaloffice.com. It's a good chance that you'll find the newer version of Maple there.
If you still have a problems with Maple, or if you have questions
or comments, please e-mail to support@crystaloffice.com.
Make sure that your message contains a valid return address. In
particular, be sure to remove the "anti-spamming" parts, if any,
from your return address.
When reporting problems, please include the following
information:
Which OS are you running?
Maple version (see the "About" dialog).
Description of the problem (as much detail as possible so we can duplicate the problem).
We'll try to help you as fast as possible, usually in one or two
business days.
Feedback
We welcome your opinion about our software. Your feedback is
important to us in order to get an idea of how to make our software
a better product for you. So if you have a grand idea for a new
feature, or a better way of doing something, please drop us a note.
Please visit the Maple home page at http://www.crystaloffice.com to download the latest
version and find out more about our software.
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