Opening Maple after reinstallation

Maple and Maple Reader
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Diver
Posts: 3
Joined: Tue Nov 20, 2007 8:27 pm

Opening Maple after reinstallation

Post by Diver »

Hello,
I had to reinstall Maple (older version).
The installation was finished without any problem.
But when I will start the program, it doesn't work and there appears an errormessage :
Maple.exe - Illegal System DLL Relocation
The system DLL user32.dll was relocated in memory. The application will not run properly. The relocation occurred because the DLL C:\WINDOWS\system32\hhctrl.ocx occupied an address range reserved for Windows system DLLs.
The vendor supplying the DLL should be contacted for a new DLL.

Does anybody knows this problem and the way to fix it ?

Thanks in advance
Irvin
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support
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Joined: Tue Aug 31, 2004 8:59 am

Post by support »

Please install Maple 7.03
Diver
Posts: 3
Joined: Tue Nov 20, 2007 8:27 pm

Opening Maple after reinstallation

Post by Diver »

I have a license for my version, so i want to find a solution to reuse it, and when it allways has worked, why should i by a new license when i have one and find it not neccessary to use a newer version.
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support
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Post by support »

This is caused by one of the Windows security update that you have installed in your system. To fix this, you should install the latest release of Maple. If you purchased a license before April 3, 2006, then you can upgrade to Maple 7.03 for free.
Or, follow the instructions from this article: http://support.microsoft.com/kb/935448
Diver
Posts: 3
Joined: Tue Nov 20, 2007 8:27 pm

Opening Maple after reinstallation

Post by Diver »

Thanks for your help. Issue fixed.
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