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wtf ? ive lost data due to unknown error

Posted: Mon Apr 10, 2006 5:54 pm
by Guest
opening file the windows xp error message appear: invalid level (6) for item "the nod name here". and i cant open the file at whole.

so wtf ? please advice me what to do with it

Posted: Mon Apr 10, 2006 7:57 pm
by support
Do you use the latest version of Maple?

Posted: Mon Apr 10, 2006 8:32 pm
by Guest
yes im 6.1

Posted: Mon Apr 10, 2006 9:12 pm
by support
Please download and install v6.2

Posted: Mon Apr 10, 2006 9:47 pm
by Guest
done, but i cant open the file still (
same error appears

Posted: Mon Apr 10, 2006 9:51 pm
by support
Could you send this file to support@crystaloffice.com ?

Posted: Tue Apr 11, 2006 9:01 am
by Guest
it has sensetive information inside (
any other ideas?

Posted: Sat May 08, 2010 9:46 pm
by support
Unfortunately no. Without having this file we can't solve the problem.