wtf ? ive lost data due to unknown error

Questions regarding Maple, Maple Professional, and Maple Reader
Guest

wtf ? ive lost data due to unknown error

Postby Guest » Mon Apr 10, 2006 5:54 pm

opening file the windows xp error message appear: invalid level (6) for item "the nod name here". and i cant open the file at whole.

so wtf ? please advice me what to do with it

support
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Postby support » Mon Apr 10, 2006 7:57 pm

Do you use the latest version of Maple?

Guest

Postby Guest » Mon Apr 10, 2006 8:32 pm

yes im 6.1

support
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Postby support » Mon Apr 10, 2006 9:12 pm

Please download and install v6.2

Guest

Postby Guest » Mon Apr 10, 2006 9:47 pm

done, but i cant open the file still (
same error appears

support
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Postby support » Mon Apr 10, 2006 9:51 pm

Could you send this file to support@crystaloffice.com ?

Guest

Postby Guest » Tue Apr 11, 2006 9:01 am

it has sensetive information inside (
any other ideas?

support
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Postby support » Sat May 08, 2010 9:46 pm

Unfortunately no. Without having this file we can't solve the problem.


Last bumped by Anonymous on Sat May 08, 2010 9:46 pm.


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