Search found 389 matches

by support
Wed Sep 30, 2015 4:49 pm
Forum: Outlining and Note-Taking
Topic: Unable to print text
Replies: 13
Views: 19958

Re: Unable to print text

Your key works fine with version 8.05.

Did you uninstall 8.34 before installing 8.05?
by support
Sun Sep 27, 2015 12:38 pm
Forum: Outlining and Note-Taking
Topic: Unable to print text
Replies: 13
Views: 19958

Re: Unable to print text

Try this one:
http://www.crystaloffice.com/files/arch ... pro805.exe

This version you can use for free.
by support
Thu Sep 24, 2015 3:42 pm
Forum: Outlining and Note-Taking
Topic: Unable to print text
Replies: 13
Views: 19958

Re: Unable to print text

Please install version 8.34
by support
Tue Jul 21, 2015 2:19 pm
Forum: Security and Access Control
Topic: KEEPS TURNING OFF
Replies: 1
Views: 4894

Re: KEEPS TURNING OFF

Use Run as administrator command once to start WinLock.
by support
Fri Jun 19, 2015 4:51 pm
Forum: Productivity Software
Topic: Automatic Image Export
Replies: 1
Views: 5202

Re: Automatic Image Export

This issue has been fixed in version 4.33

Please feel free to download it here:
http://www.crystaloffice.com/notepro.exe
by support
Sun Mar 22, 2015 6:31 pm
Forum: Outlining and Note-Taking
Topic: Images in a tree
Replies: 3
Views: 6142

Re: Images in a tree

Fixed in version 8.31 To keep the small file size, insert jpg and png images, but not bmp.
by support
Tue Feb 24, 2015 8:07 am
Forum: Security and Access Control
Topic: how to use the "scan for active clients" feature in winlock
Replies: 5
Views: 8283

Re: how to use the "scan for active clients" feature in winl

This should be a standard broadcast address.
by support
Mon Feb 16, 2015 3:56 pm
Forum: Outlining and Note-Taking
Topic: Images in a tree
Replies: 3
Views: 6142

Re: Images in a tree

We will improve image compression in the next update of Maple. So far, you can use Database compression option under preferences to reduce the filesize.
by support
Sat Feb 14, 2015 8:43 am
Forum: Security and Access Control
Topic: Can't open winlock to enter password
Replies: 8
Views: 26761

Re: Can't open winlock to enter password

Guest wrote:what is winlock tray?
WinLock tray icon is in the system tray near the clock.
by support
Sat Feb 14, 2015 8:38 am
Forum: Security and Access Control
Topic: how to use the "scan for active clients" feature in winlock
Replies: 5
Views: 8283

Re: how to use the "scan for active clients" feature in winl

No. You may set any port you wish but not 4000.
Port value in WRA and client should be the same.
by support
Sun Feb 01, 2015 3:38 pm
Forum: Security and Access Control
Topic: how to use the "scan for active clients" feature in winlock
Replies: 5
Views: 8283

Re: how to use the "scan for active clients" feature in winl

Hello, Which port should be open on both the client and server- in order to connect? Port that was selected in WinLock client under General->Remote administraton. And, port 4000 . Which protocol (e.g RDP) and packet type (e.g UDP or TCP) will it use? A proprietary protocol via UDP. Will the "sc...
by support
Mon Jan 05, 2015 10:48 pm
Forum: Security and Access Control
Topic: WinLock with unreadable ui language
Replies: 0
Views: 11209

WinLock with unreadable ui language

Attention to WinLock users: if you installed version with unreadable language, please redownload an official WinLock release from our website. Version you have installed is unauthorized pirated copy.
by support
Wed Oct 15, 2014 2:21 pm
Forum: General
Topic: Legacy OS support
Replies: 0
Views: 12766

Legacy OS support

The older versions of Windows operating systems (Windows 95, Windows 98, Windows Me and Windows NT) are no longer supported. We suggest that you upgrade your OS to be able to use the latest version of our software. Here you can to download the previous versions that support Windows 98, Me and NT4: h...
by support
Tue Oct 14, 2014 5:47 pm
Forum: General
Topic: GDI+ error code (1)
Replies: 0
Views: 11283

GDI+ error code (1)

If you get GDI+ error code (1) message while using our software, this may be caused by Kaspersky Internet Security 2015 version 15.0.0.463b.
Please udate your version of KIS 2015 to 15.0.1.145 or higher to fix the issue.
by support
Thu Oct 09, 2014 5:01 pm
Forum: Outlining and Note-Taking
Topic: Insert Picture resolution is to low
Replies: 7
Views: 8447

Re: Insert Picture resolution is to low

Fixed version is available for download.